Telehealth Redefined: MediBuddy's New Patent Win-QuAFI, Signals a New Era in Consultation Feedback
Telehealth Redefined: MediBuddy's New Patent Win-QuAFI, Signals a
New Era in Consultation Feedback
System and Method for Providing Real-Time Suggestions to a Doctor
System and Method for Providing Real-Time Suggestions to a Doctor
System and Method for Providing Real-Time Suggestions to a Doctor
National, 18 January 2024
National, 18 January 2024
In a stride to revolutionise healthcare, MediBuddy, India’s largest digital healthcare platform, has been granted an Indian patent by Intellectual Property India for its real-time telehealth consultation feedback system, QuAFI.
In a stride to revolutionise healthcare, MediBuddy, India’s largest digital healthcare platform, has been granted an Indian patent by Intellectual Property India for its real-time telehealth consultation feedback system, QuAFI.
This marks a significant milestone, as the 20-year process patent underscores the unparalleled innovation embedded within MediBuddy's real-time telehealth consultation feedback system.
This marks a significant milestone, as the 20-year process patent underscores the unparalleled innovation embedded within MediBuddy's real-time telehealth consultation feedback system.
This patent elevates standards of doctor-patient interactions on telehealth platforms.
This patent elevates standards of doctor-patient interactions on telehealth platforms.
It solidifies MediBuddy's commitment to cutting-edge solutions and propels the nation's digital healthcare sector into unprecedented possibilities.
It solidifies MediBuddy's commitment to cutting-edge solutions and propels the nation's digital healthcare sector into unprecedented possibilities.
MediBuddy's patented - QuAFI - uses customised dashboards and metrics to analyse key parameters of teleconsultations such as communication, user experience, and consultation quality.
MediBuddy's patented - QuAFI - uses customised dashboards and metrics to analyse key parameters of teleconsultations such as communication, user experience, and consultation quality.
Enabling an unprecedented level of quality growth, QuAFI delivers instant, personalised, and context-specific feedback to doctors, empowering them to enhance their skills seamlessly during consultations.
Enabling an unprecedented level of quality growth, QuAFI delivers instant, personalised, and context-specific feedback to doctors, empowering them to enhance their skills seamlessly during consultations.
This transformative approach elevates patient experiences and health outcomes and cultivates enduring trust among users, heralding a new era in healthcare interaction and excellence.
This transformative approach elevates patient experiences and health outcomes and cultivates enduring trust among users, heralding a new era in healthcare interaction and excellence.
Some key aspects of MediBuddy's innovative system:
Some key aspects of MediBuddy's innovative system:
First-of-its-kind in India for telehealth consultations
First-of-its-kind in India for telehealth consultations
Plug-and-play model that can be integrated with any telehealth platform
Plug-and-play model that can be integrated with any telehealth platform
Addresses gaps in current physician training concerning patient communication
Addresses gaps in current physician training concerning patient communication
Enables continuous learning and skills enhancement for doctors
Enables continuous learning and skills enhancement for doctors
Improves consistency and quality of remote patient care
Improves consistency and quality of remote patient care
“MediBuddy's real-time feedback system is invaluable for doctors who offer telemedicine services. The insights help them improve communication and consultation quality for patients.
“MediBuddy's real-time feedback system is invaluable for doctors who offer telemedicine services. The insights help them improve communication and consultation quality for patients.
The system acts like a virtual assistant, providing insights to improve the doctor-patient communication, mannerisms, line of questioning, and prescription quality during consultation. This augments a doctor’s ability to pick up every nuance in a virtual consultation - enhancing diagnoses and treatment. After the deployment of the feedback system, we have witnessed our patients' satisfaction level increase positively”
The system acts like a virtual assistant, providing insights to improve the doctor-patient communication, mannerisms, line of questioning, and prescription quality during consultation. This augments a doctor’s ability to pick up every nuance in a virtual consultation - enhancing diagnoses and treatment. After the deployment of the feedback system, we have witnessed our patients' satisfaction level increase positively”
said Dr.Gowri Kulkarni, Head of Medical Operations, MediBuddy.
said Dr.Gowri Kulkarni, Head of Medical Operations, MediBuddy.
MediBuddy has actively deployed this technology across its platform for 2 years now. The system enables regular feedback to doctors on ongoing consultations, empowering continuous enhancement of their patient communication and care abilities.
MediBuddy has actively deployed this technology across its platform for 2 years now. The system enables regular feedback to doctors on ongoing consultations, empowering continuous enhancement of their patient communication and care abilities.
The tangible impact is reflected in MediBuddy's stellar patient satisfaction scores and powered by the feedback system.
The tangible impact is reflected in MediBuddy's stellar patient satisfaction scores and powered by the feedback system.
MediBuddy was able to elevate its Net Promoter Score to over 40 and get a rating of 4.65 out of 5 - a testament to tech-enabled healthcare delivery benefiting end users.
MediBuddy was able to elevate its Net Promoter Score to over 40 and get a rating of 4.65 out of 5 - a testament to tech-enabled healthcare delivery benefiting end users.
QuAFI will help MediBuddy ensure that all doctors can provide quality care and experience to every patient seeking help through the platform. The team is also creating prescription quality-based real-time feedback systems to help improve the overall clinical outcomes for the patient.
QuAFI will help MediBuddy ensure that all doctors can provide quality care and experience to every patient seeking help through the platform. The team is also creating prescription quality-based real-time feedback systems to help improve the overall clinical outcomes for the patient.
ABOUT MEDIBUDDY
ABOUT MEDIBUDDY
MediBuddy has always been at the forefront of India’s digital healthcare transformation.
MediBuddy has always been at the forefront of India’s digital healthcare transformation.
The digital healthcare platform has a partner network of 90,000+ doctors across 22+ specialities, 7,100+ hospitals, and clinics, 5,000+ diagnostic centers, and 2,500+ pharmacies along with a team size of 2200+ members.
The digital healthcare platform has a partner network of 90,000+ doctors across 22+ specialities, 7,100+ hospitals, and clinics, 5,000+ diagnostic centers, and 2,500+ pharmacies along with a team size of 2200+ members.
It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere.
It has created an integrated healthcare ecosystem that offers patients seamless access anytime and anywhere.
With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is bridging the Urban-Rural quality healthcare divide.
With its healthcare services available in 16 Indian languages to enable customer-friendly consultation, MediBuddy is bridging the Urban-Rural quality healthcare divide.
MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, and surgery care, among other healthcare services.
MediBuddy offers online and offline doctor consultations, medicine delivery, lab tests at home, mental health consultations, and surgery care, among other healthcare services.
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